DEERFIELD, Ill. -- Although nearly two-thirds of Americans live within three miles of a Walgreens outlet, the drug chain continues to find ways to make shopping its stores even easier, and one of the latest such efforts is Walgreens' upgrade of its smartphone applications.
President of e-commerce Sona Chawla notes that with 85% of consumers carrying mobile phones, offering them the ability to shop and refill prescriptions with a mobile app is an ideal way to unite the company's offline and online channels.
Executives say shoppers and pharmacy patients are heartily embracing the company's growing use of mobile technology. Chawla points out, for instance, that six …

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